About

About

Highland Medical was established in 1995 from a rich foundation and legacy of experience in the Medical device industry. We are an exclusive distributor of innovative Orthopaedic medical devices which are recognised in the global industry.

We pride ourselves on being highly customer focused and responsive with strong follow through. We drive a culture of honesty, integrity and hard work while encouraging creativity and resourcefulness in the team.

Highland Medical is committed to conducting all of its business activities in accordance with the highest standards of ethics, professionalism, integrity, responsibility and accountability.

About

Working at Highland Medical

Every industry is different, and every customer unique. In the fast paced arena of spines, it is no different. A typical working day at Highland Medical involves a variety of tasks and activities such as identifying customer needs, offering creative and appropriate product solutions, training, educating and interacting with stakeholders, ensuring timeous delivery of critical stock or making certain that our business infrastructure delivers the levels of effective and efficient service that our industry demands. Whether as part of one of our dedicated sales teams, a vital link in our national customer service network or specialist working within our functional divisions your responsibility extends to the lives of the patients.

We are privileged to serve as part of a team of customers and organizations whose skills and influence have a life-changing impact on the lives of patients and we are motivated by the opportunity to deliver positive results for them through our work.

Vision and our Mission

Our '2024 vision' is to attain the #1 distributor position by the year 2024

We will achieve our vision by:

  • Providing appropriate investment to support our business growth aspirations
  • Superior service delivery as per interventions (CSD, Theatre, Support Services, Leadership)
  • Sustaining an innovative product pipeline by partnering with equally ambitious principals
  • Industry leader in medical education
  • Delivering a personal approach to our customers combining the spirit of our local companies with the strength of our global partners

Our Values

Trust
Empowerment
Culture
Ethical
Engagement
Collaboration

Communication
Agility
Commercial Excellence
Operational Efficiency
Innovation
Momentum

Focused
Motivated
Learning Organisation
Morale
Optimisation of Performance